Privacy Policy

Last updated: October 2026

VersaTile Automation Limited (“VersaTile Automation”, “we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

VersaTile Automation is a subsidiary of Tharsus Group. Tharsus Group Limited is registered with the Information Commissioner's Office (ICO) under registration number ZA328571.

Who we are

Data controller: VersaTile Automation Limited, a subsidiary of Tharsus Group.
Contact: info@tharsus.co.uk

What personal data we collect

When you contact us

When you submit an enquiry through our contact or configurator forms, we collect:

• Your name
• Your email address
• Your company name
• Your phone number (if provided)
• The content of your message or enquiry

Website analytics

We use Vercel Web Analytics to understand how visitors use our website. This is a privacy-first, cookieless analytics tool. It does not set cookies, does not store personally identifiable information, and does not track you across other websites.

The data collected is aggregated and anonymous. It may include:

• Pages visited and navigation paths
• Referral source (e.g. search engine or direct)
• Country-level location (derived from IP address, which is not stored)
• Device type and browser

No individual visitor can be identified from this Vercel Analytics data.

If you accept analytics cookies in our cookie banner, we also use Microsoft Clarity, a product analytics and session-replay tool. Clarity records anonymised interactions such as clicks, scrolls and mouse movement, and sets cookies to do so. It runs only with your consent, and you can withdraw that consent at any time. Microsoft acts as a processor for this data. For details, see our Cookie Policy and Microsoft's Privacy Statement.

How we use your personal data

We use the personal data you provide to us:

• To respond to your enquiry or request
• To provide information about our products and services that you have requested
• To contact you about relevant products, services or events (where you have consented or we have a legitimate interest in doing so)

Legal basis for processing

We process your personal data on the following legal bases under UK GDPR:

• Legitimate interests — to respond to your enquiry and manage our business relationship with you
• Consent — where you have explicitly agreed to receive marketing communications
• Contractual necessity — where processing is required to fulfil a contract or pre-contractual steps at your request

How long we keep your data

We keep enquiries submitted through our contact and configurator forms for up to 24 months from the date you submit them, and then delete them from our enquiry records automatically. If your enquiry leads to an ongoing business relationship, we keep the information we need for that relationship for as long as it continues, and in accordance with our legal and regulatory obligations. You can ask us to delete your data sooner at any time.

Who we share your data with

We do not sell, rent, or trade your personal data. We may share your data with:

• Our hosting, infrastructure and analytics providers (including Vercel Inc. and, where you consent to analytics cookies, Microsoft Corporation, who process data on our behalf)
• Resend, which delivers the emails generated when you submit a form
• Upstash, which stores a copy of your enquiry so that it is not lost if an email fails to arrive
• Companies within the Tharsus Group where relevant to your enquiry
• Professional advisors (legal, financial) where required
• Law enforcement or regulatory authorities where required by law

International transfers

Some of our service providers (including Vercel Inc., Microsoft Corporation and Resend) are based in the United States. Where we transfer personal data outside the UK or European Economic Area, we ensure appropriate safeguards are in place in accordance with UK GDPR, such as Standard Contractual Clauses approved by the UK Information Commissioner.

Cookies

By default this website sets no cookies. Cookies are only set if you accept analytics (Microsoft Clarity) in our cookie banner, and you can withdraw that consent at any time. For full details, see our Cookie Policy.

Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — ask us to delete your personal data in certain circumstances
• Restriction — ask us to restrict how we use your data in certain circumstances
• Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests
• Withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, contact us at info@tharsus.co.uk.

How to complain

If you have a concern about how we handle your personal data, please contact us in the first instance at info@tharsus.co.uk. If you remain unsatisfied, you have the right to lodge a complaint with the UK Information Commissioner's Office at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The date at the top of this page will reflect when it was last revised. We encourage you to review this policy periodically.